Your device did not come pre-loaded with Dropbox.You're trying to redeem the purchase for a second time.Why am I not eligible for promotional space? No, the promotional space is only available to the original buyer of the eligible device. Can I redeem promotion on a refurbished or used device? No, the promotional space is not transferrable after it has been redeemed. Can I transfer my promotional space to another Dropbox account? No, only new users who sign up for Dropbox on their eligible devices can redeem the promotion. Can I claim the promotional space with my existing Dropbox account?
No, you can only redeem this promotion once per Dropbox account. If I purchased multiple promotion-eligible devices, can I redeem the same offer multiple times? After the one-year promotional period ends, the 2 GB of Dropbox Basic account space remains. The 25 GB of promotional space is valid for one year. Promotion terms and eligibility For how long is the promotional space valid?
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